Love Blooms is proud to deliver the freshest blooms to our customers.

If you feel that your flowers have not arrived in the best condition please do not hesitate to get in touch to let us know as soon as possible. We will do our best to rectify the situation in accordance with our terms. 

As flowers are perishable items, their life expectancy is totally dependant on how they are treated. If flowers are not kept in a cool place with sufficient fresh water they may die. Leaving flowers in direct sunlight or in a hot (Eg the boot of a car) or windy environment will affect their life expectancy.

To extend the life of your flowers, we recommend you check water levels daily and replace water every couple of days. Please follow our general care tips, or contact us if you need advice on how to best care for your specific flowers. Love Blooms is not responsible for flower care after flowers have been delivered.

The flowers pictured on our website are a guide only. Your flowers will be inspired by the look, feel and theme or colour palette of your chosen product. Our experienced florists will always choose the most beautiful combinations possible, based on seasonal availability and highest quality. 

As flowers are perishable items, they are generally non-refundable.

We are not able to process change of mind cancellations within 14 days of the scheduled event date. 

Please note that this policy lasts 7 days. If 7 days have gone by since the delivery of your order, we unfortunately can’t offer you a refund or replacement. Please contact us within this time if you have experienced any issues.